This web site is operated and managed by Fourtiers Ltd, A company who has had over 5 years experience within the Technical sector. They provide us with customer transaction processing, fulfilment services and product management. We recommend you read the terms and conditions of business which explain their responsibilities to you in full.

We only sell toys that we like, that work and that won't break when you use them.

AILC, Passion4romance, e4erotica and Partyerotica are trading names of p4r Distribution Ltd

We hope you enjoy the site and remember - if you get stuck or require confidential and friendly advice on any of our products - you can call us on 07043 368 221.

Customer Service   Our Customer Service is handled by the competent friendly staff at p4r Distribution Ltd, who set high standards according to the following principles:

Co-operation   If you need help or advice on which product is best for you, our customer service team will be pleased to help you. Our job is making sure you get the right product for your needs.

Integrity   Our word is our deed. Openness and accountability.
We don't believe in hiding behind PO boxes, you'll find us listed in directory enquiries. Our address is listed on the contacts page.

Security   We use the very latest technology to ensure that our systems are as secure as they possibly can be. We do not store your card details and all transactions are handled through Paypal's secure servers and are encrypted to offer maximum protection.

Discretion   We ship all products in plain packaging and your credit card bill will show the charge made to 'AILC online'.

Returns   We operate a no-nonsense returns policy. You can return any product, for any reason you like within seven days of purchase as long as it is unused and is returned with the original packaging in good condition. Please call 07043 368 221 to get a return code and mark the package clearly with this number.

Complaints  We don't get many complaints, but, in the unlikely event of you not being satisfied with our service, please send your complaint in writing to the "Complaints Manager", who will be pleased to help you.